Terms of Use
Effective Date: 4 August 2026
Agreement to Terms
By accessing and using the aurora-kernel website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.
Services Description
aurora-kernel provides travel planning, booking coordination, and related services for domestic and international travel. We design customized travel experiences, coordinate logistics, and facilitate bookings with third-party providers.
Booking and Payments
When you book services through us:
- All prices are quoted in British Pounds (£) unless otherwise specified
- Prices are subject to availability and may change without notice until booking is confirmed
- Full payment or a deposit may be required to secure bookings
- Payment processing is handled through secure third-party payment providers
- Confirmation of booking will be sent via email once payment is processed
Cancellations and Refunds
Cancellation policies vary depending on the specific services booked:
- Cancellations made more than 30 days before departure may receive a full refund minus administrative fees
- Cancellations made 15-30 days before departure may receive a partial refund
- Cancellations made less than 15 days before departure may not be eligible for refunds
- Specific terms apply to individual bookings and will be communicated at the time of confirmation
- Refunds for third-party services are subject to their respective cancellation policies
Travel Documentation
You are responsible for ensuring you have valid travel documentation, including:
- Valid passports with sufficient validity period
- Necessary visas for destination countries
- Required vaccinations or health certificates
- Travel insurance coverage
We can provide guidance on these requirements but cannot be held responsible for issues arising from inadequate documentation.
Liability and Disclaimers
While we strive to provide exceptional service:
- We act as an intermediary between you and third-party service providers
- We are not liable for actions or omissions of third-party providers
- Travel involves inherent risks, and experiences may vary due to factors beyond our control
- We recommend purchasing comprehensive travel insurance
- Our liability is limited to the total amount paid for our services
Force Majeure
We are not liable for failure to perform services due to circumstances beyond our reasonable control, including natural disasters, strikes, government actions, pandemics, or other force majeure events.
Intellectual Property
All content on this website, including text, images, logos, and design elements, is the property of aurora-kernel or licensed to us. You may not reproduce, distribute, or create derivative works without our written permission.
User Conduct
When using our website and services, you agree to:
- Provide accurate and complete information
- Not engage in fraudulent or unlawful activities
- Respect the intellectual property rights of aurora-kernel and third parties
- Not attempt to disrupt or compromise website security
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of these external sites.
Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Continued use of our services after changes constitutes acceptance of the modified terms.
Governing Law
These Terms of Use are governed by the laws of the United Kingdom. Any disputes arising from these terms or use of our services shall be subject to the exclusive jurisdiction of the courts of Scotland.
Severability
If any provision of these Terms of Use is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Contact Information
For questions about these Terms of Use, please contact us at:
[email protected]
42 Princes Street
Edinburgh, EH2 2BY
United Kingdom